Delivery Information
Postage charges are calculated on the value of the sale. We will endeavour to send goods within 1 working days of receiving orders if they are in stock but depending on various factors this could be 2 (things usually go out within 1 working day). Please note, we cannot be held responsible for non-communication of your local postage service! Please check the tracking details you are sent. If your package is not picked up from the depot and sent back to us we cannot send it back out unless the delivery charge is paid again. Once the package is signed for it is deemed delivered.
Delivery times depend on location. These are purely a guide:
UK - Royal Mail 2-4 working days from date of postage.
DHL 1-2 working days from date of postage
Europe - Royal Mail 7-14 working days from date of postage
DHL 4-10 working days from date of postage
USA/ROW - Royal Mail 7-14 working days from date of postage
DHL 3 -6 working days from date of postage
If you would like goods fully insured please contact us before ordering. We are not responsible for duty/tax or any other costs once the goods have left our premises. If you need things by a certain date then please put this in the order notes and we will always endeavour to meet the dates where at all possible.
UK
PLEASE NOTE: ALL BLADED PRODUCTS, BY UK LAW HAVE TO BE DELIVERED IN THE UK BY AGE VERIFIED DELIVERY
In accordance with UK Law, we do not sell bladed products to anybody under the age of 18 and reserve the right to cancel any order at our own discretion. Shipping is by AGE VERIFIED DELIVERY meaning that you will be asked to prove your age at the point of delivery. We also verify your age when you place your order using third party software. If this fails to confirm that you are over 18 you will be asked to send further evidence. It is not always possible to have goods fully insured. Please add this to your notes on your order and you will be billed seperately if necessary.
Europe
Standard shipping is by Royal Mail International tracked and signed for and where available Tracked/Signed or both will be used.
It is not always possible to have goods fully insured. If you would like a quote for this please add this to your notes on your order and you will be billed separately if necessary. Please note all duty and Tax is required to be paid by the customer in their destination country. This may be required by customs before delivery but we cannot be responsible for non-delivery due to non payment of tax/duty or items being stopped at customs.
PLEASE be sure to check whether or not the goods are legally allowed into your country to avoid additional costs/problems. For example Switzerland, Austria, Denmark and Italy to name a few have various regulations in place. These may concern the length of blades, whether they are double edged and whether they are sharpened. Some countries also require permits to import blades.
USA/Rest of the World
Standard shipping is by Royal Mail International tracked and signed for or courier whichever is appropriate and where available Tracked/Signed or both will be used.
It is not always possible to have goods fully insured. If you would like a quote for this please add this to your notes on your order and you will be billed separately if necessary.
Please note all duty and Tax is required to be paid by the customer in their destination country. This may be required by customs before delivery but we cannot be responsible for non-delivery due to non payment of tax/duty or items being stopped at customs.
PLEASE be sure to check whether or not the goods are legally allowed into your country to avoid additional costs/problems. For example the Australian authorities require someone to hold a permit before they are allowed to import double edged blades. This should be obtained by the customer BEFORE making your purchase.